Verbal Intervention Training Workshop
When:
Wednesday, October 29, 2025
8:30 AM – 12:30 PM
8:30 AM – 12:30 PM
Where:
Mackintosh-Corry Hall
Room: B176 Seminar Room (Once you're in the building, take the stairs or elevator across from the cafeteria down to the basement and you will see the Faculty and Staff Learning Facilities straight in front of you. )
Find on Campus Map
Room: B176 Seminar Room (Once you're in the building, take the stairs or elevator across from the cafeteria down to the basement and you will see the Faculty and Staff Learning Facilities straight in front of you. )
Find on Campus Map
Description:
Verbal Intervention Training will provide you with the skills and knowledge you need to recognize and manage crisis behaviours you may encounter in your office or the classroom. This half-day course (please note that it is 4 hours and runs 8:30 am-12:30 pm) is facilitated by Campus Security and Emergency Services staff who have been trained by The Crisis Prevention Institute.
Program Objectives:
- Identify and know how to respond to various levels of crisis behaviours.
- Recognize how to manage your own consistent, calm behaviour in order to influence a positive outcome in a crisis situation.
- Learn strategies to strengthen nonverbal communication.
- Develop limit-setting strategies when verbal intervening to de-escalate defensive behaviours.
- Learn intervention strategies to maximize safety and minimize harm.
- Explore a framework to help guide staff and the individual in distress through a process of re-establishing the relationship.
Competencies:
- Communication
- Decision Making and Judgement
- Client Orientation
Contact:
Cost:
Free
Registration:
For More Info:
n/a
Moderation:
- If this event listing appears to have errors or inaccuracies, please notify the event's Contact (see above).